Privacy policy
Last updated 1 July 2025
Rohan Mahon Plumbing & Drainlaying Ltd ("we", "our", or "us") respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or contact us online.
1. Information We Collect
1.1 Personal Information
When you use our contact form or communicate with us through the website, we may collect personal information such as:
Your name
Email address
Phone number
Any other details you choose to include in your message
We collect this information only when you voluntarily provide it.
1.2 Website Usage Data
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics may collect information such as:
Your IP address
Device type and browser
Pages visited, time spent, and referring websites
General location (e.g. city or region)
This information is anonymised and aggregated, meaning it does not personally identify you. It is used solely to improve the functionality and performance of our website.
Our website uses cookies — small text files placed on your device — to enhance your browsing experience and collect usage data via Google Analytics.
You can choose to disable cookies through your browser settings. Disabling cookies may limit certain features of the site.
To learn more about how Google uses your data, visit: https://policies.google.com/technologies/partner-sites
2. Cookies
We may use your personal information to:
Respond to your enquiries or quote requests
Communicate with you about our services
Improve our website and customer experience
Comply with legal obligations
We do not sell or rent your personal information to any third parties.
3. How We Use Your Information
We may share your information with trusted third-party service providers who assist with our business operations (e.g. website hosting or analytics tools), but only to the extent necessary. These parties are required to maintain the confidentiality and security of your information.
We may also disclose your information if required by law or to protect our legal rights.
4. Sharing of Information
We take reasonable steps to protect the personal information you share with us, including secure systems and access controls. However, no data transmission or storage method is 100% secure. We cannot guarantee the absolute security of your information.
5. Security
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal information.
6. Third-Party Links
You have the right to:
Access the personal information we hold about you
Request a correction if it is inaccurate
Ask us to delete your personal information (unless we are required to retain it by law)
To make a request, please contact us using the details below.
7. Your Rights and Choices
We may update this Privacy Policy from time to time. Any changes will be published on this page. By continuing to use our website, you agree to the updated policy.
8. Changes to This Policy
If you have any questions about this Privacy Policy or how your information is handled, please email us at rohan@rmplumbing.co.nz